Remote Wi-Fi Assistance
NT$ 1,500 (member; non-member NT$2,300)45 minutes · 1 existing router
Confirm remote feasibility first. Equipment, telecom, and installation fees are excluded.
Service details. Confirm scope before starting.
Wi-Fi and Network Assistance
People who want to understand connection problems, improve a home router setup, or assess Mesh. Environment and compatibility are checked first. Full speed throughout the home is not guaranteed.
View all services →Wi-Fi and Network Assistance
Assess the environment before improving connections.
Equipment and telecom fees are excluded. Full speed throughout the home is not guaranteed. Agree improvement scope based on the environment and existing equipment first.
Taipei City On-Site Visit
NT$ 3,800 (member; non-member NT$5,700)2 hours · 1 household · 1 router · 1 existing line
Taipei City only. New cabling, drilling, materials, and installation quoted separately.
Mesh Planning and Setup
From NT$ 6,800 (member; non-member NT$11,000)3 hours · Up to 3 compatible nodes
Compatibility and environment assessed first. Equipment excluded.
Installation Site Survey
NT$ 1,500 (member; non-member NT$2,300)Can be credited toward one confirmed installation project
Cabling, drilling, materials, and installation quoted separately.
Network scope and change authorization
Equipment and telecom fees cost extra. Each remote, on-site, and Mesh plan's time and device counts define its scope. Expansion or installation requires a quote first.
Network or NAS formatting, credential changes, or security changes require separate authorization before client delivery. Data deletion, formatting, or equipment security changes need your explicit prior consent.
Understand the environment before deciding what to do
Provide router, wiring, and usage-environment details to assess remote feasibility. On-site setup is limited to Taipei City. New cabling, drilling, or material installation requires a site survey and separate quote.
Frequently Asked Questions
Is full speed throughout the home guaranteed?
No. Results depend on the environment, compatibility, equipment, and telecom connection. Confirm feasible improvements first.
Are equipment and installation included?
Equipment and telecom fees cost extra. Visits exclude new cabling, drilling, materials, and installation. Mesh equipment is excluded.
How is the survey fee credited?
The NT$ 1,500 (member; non-member NT$2,300) installation survey fee can be credited toward one confirmed installation project. Materials and installation quoted separately.
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